About us
Medical Travel Japan is a web site owned by Ceelabo, LLC, an internet advertising firm. The busines model of our site is a site directory advertisement that charges an annual fixed fee to the hospital or to the related companies, who want to register their hospitals in our directory of hospitals.
What We Do
We provide information to both inbound (US, Europe, Middle East, Asia) and outbound (Japan) medical travellers.
For the inbound medical travel, we had feedbacks from many patients to experience the complexity of hospital admission in Japan, and communication problems due to language barriers.
To overcome the difficulty, we decided to set up the helpdesk (support@japan-medical-tourism.com) responding to the patients seeking helps for hospital admissions or to find available treatments in Japanese hospitals. Helpdesk is managed on non-profit nature and answers to the questions related to the choices of treatment, hospital, insurance, and visa.
In addition to giving the advise to the overseas patients, the task of our helpdesk is to remain faithful to the spirit of the humanitarian principle of hospitals for domestic and foreign patients. Among Japanese medical professionals, there have been criticisms for hospitals to be profit-oriented, but in the same veins, wide waves of supports by medics exist for the overseas patients to seek better treatments in Japan.
It is important that our service is not to favor rich patients or patients with solely financial merits, but intended to give patients an option for the treatments not available in their home countries, and an unbiased recommendation / referral to the best available hospitals, and access to the treatment with a fair cost.
Neutrality
We aim to be neutral to all sides, i.e., patient, medical traveller, coordinator / facilitator, hospital, travel agency or government. Although our site is funded by the participating hospitals in our hospital directory, we do not have any partnering relations with hospitals other than charging index registration fees. Registration is simply the means to register a set of information such as special treatments, division, and references in our hospital directory. For this reason, the neutrality is ensured to prevail in our relationship with hospitals.
Our hospital ranking (under construction) is fully based on academic / professional journals, or governmental sources. Our mission is to check the validity of statistics, and data, and ensure the accuracy of the ranking after the incorporation of different, often incontiguous data. Should there be evidences for the overseas hospitals having the good clinical outcomes, we recommend the Japanese patients to go overseas to take the treatment outside Japan, or vice versa.
Site Policy
Our site is not affiliated with any organizations, agencies, business entity other than our advertizement business. We remain entirely free of financial benefits for referral or advise to patients.
All personal information provided by patients is kept in strict confidence, and to be discarded once the support request is closed.
However, in cases that patients agreed to disclose the personal information to the medical institutions, the submitted materials are managed under the privacy policy of each institution.